Overview
The Team Leader/Supervisor Apprenticeship is for someone who can take responsibility for managing a team or discrete project. They can support, manage and develop team members, manage projects, plan and monitor workloads and resources. They can take responsibility for delivering operational plans, resolving problems, and building relationships.
Roles/Occupations may include: Supervisor, Team Leader, Project Officer, Shift Supervisor, Foreperson, and Shift Manager.
Knowledge, skills and behaviours
On undertaking this course, candidates will gain the following qualities:
Knowledge and skills
- Interpersonal excellence – managing people and developing relationships
- Leading People
- Managing People
- Building Relationships
- Communication
- Organising Performance – Delivering Results
- Operational Management
- Project Management
- Finance
- Personal Effectiveness – Managing Self
- Awareness of Self
- Management of Self
- Decision Making
Behaviours
- Takes Responsibility
- Inclusive
- Agile
- Professionalis
Course requirements
As well as our standard course requirements needed to complete all our apprenticeships and training programmes (please see our General Course Information), candidates need to complete the following:
Portfolio of Evidence
The following are acceptable forms of portfolio evidence and the most appropriate forms will be selected for each unit:
- Observation
- Products evidence
- Witness testimony
- Reflective accounts
- Professional discussion
- Projects & Assignments
- Case studies
EPA – End Point Assessment
This is the final stage of the apprenticeship.
- Knowledge test
- Structured competency based interview
- Assessment of portfolio of evidence
- Professional discussion relating to CPD activity
