Do you want to improve your customer service skills? Perhaps you’re ready to develop specialist techniques for handling complex or technical requests? Whether you’re a professional in a customer-facing role or you’re new to customer service, learn how to deal with a wide range of scenarios.
Scape has benefited greatly from bringing a young person into the business who is eager to learn and complete her NVQ. This has had a great impact on the business, bringing positive energy and great reward.