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Customer Service

Do you want to improve your customer service skills? Perhaps you’re ready to develop specialist techniques for handling complex or technical requests? Whether you’re a professional in a customer-facing role or you’re new to customer service, learn how to deal with a wide range of scenarios.

  • Workplace Training and Apprenticeships
  • Customer Service

Customer Service Practitioner Level 2

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Customer Service Specialist Level 3

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  • Sales & Marketing
    • Digital Marketer Level 3
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    • Business Administrator Level 3
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    • Operational / Departmental Manager Level 5
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  • Customer Service
    • Customer Service Practitioner Level 2
    • Customer Service Specialist Level 3
  • General Course Information

We had been worried about how the programme might impact our productivity, but Training for Business has been extremely flexible.

Jef Tod, Business Development Director at BSP Consulting

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