Do you want to improve your customer service skills? Perhaps you’re ready to develop specialist techniques for handling complex or technical requests? Whether you’re a professional in a customer-facing role or you’re new to customer service, learn how to deal with a wide range of scenarios.
We recruited Caitlin in August 2016 and experienced a number of hurdles with our former provider. After months of uncertainty I made contact with Charlotte Moreland who got the ball rolling immediately.