Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.
The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills. This apprenticeship standard includes an end point assessment to pass the apprenticeship.
- Business Administer Apprenticeship certificate
- Achieve Level 2 English and Maths functional skills (equivalent to GCSEs at grades D to G / 9 – 4)
Key Areas for Development and Learning
- Understanding and use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data.
- Making recommendations for improvements and presenting solutions to management.
- Maintaining records and files, handle confidential information in compliance with the organisation’s procedures.
- Demonstrating ability to influence and challenge appropriately
- Effective decision making
- Building and developing interpersonal skills and communication skills
- Planning and organisation
- Project management