Do you want to improve your customer service skills? Perhaps you’re ready to develop specialist techniques for handling complex or technical requests? Whether you’re a professional in a customer-facing role or you’re new to customer service, learn how to deal with a wide range of scenarios.
As a company, BSP Consulting has been growing steadily. We began working with Training for Business in July 2017, with seven members of staff through NVQs of different levels. This has been a success and a second wave is starting soon.
Jef Tod, Business Development Director at BSP Consulting
