Overview
Business administrators who apply business processes across an organisation and have highly transferable knowledge, skills and behaviours. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services.
Knowledge, skills and behaviours
On undertaking this course, candidates will gain the following qualities:
Knowledge
- The Organisation
- Value of Their Skills
- Stakeholders
- Relevant Regulation
- Policies
- Business Fundamentals
- Processes
- External Environment Factors
Skills
- IT
- Record and Document Production
- Decision Making
- Interpersonal Skills
- Communications
- Quality
- Planning and Organisation
- Project Management
Behaviours
- Professionalism
- Personal Qualities
Course requirements
As well as our standard course requirements needed to complete all our apprenticeships and training programmes (please see our General Course Information), candidates need to complete the following:
Portfolio of Evidence
The following are acceptable forms of portfolio evidence and the most appropriate forms will be selected for each unit:
- Observation
- Products evidence
- Witness testimony
- Reflective accounts
- Professional discussion
- Projects & Assignments
- Case studies
EPA – End Point Assessment
This is the final stage of the apprenticeship.
- Online multiple-choice test
- Portfolio interview
- Project presentation
